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Our online booking engine is powered by CarTrawler and no data is held on the Holiday Cars Direct website.
We wish to make the following points as reassurance to our clients:
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
Your personal details: In order to provide you with the best possible service, we will collect information about you if you request a quotation or wish to proceed with a sale.
The type of information we will collect includes:
Your name; address; telephone number; email address; credit/debit card details (to complete a sale ONLY) - please refer to the Credit Card point below.
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date; if you wish to check or update the information that we hold about you, please email us. Any inaccuracy that is our error will be deleted or corrected promptly. If you have made an error in the information supplied we will do our best to amend the details, however we may require verification of the correction and occasionally an administration fee may apply.
Information about you and your insurance cover will be held by Worldwide Travel Insurance Services Limited and the Insurers for the purpose of the insurance. This includes underwriting, processing, claims handling and fraud prevention which could including passing details to agents of the insurers or other insurers. The personal information which we hold will be held securely in accordance with our internal security policy and the law. We can assure you that it is our policy to never pass your details to another trader.
Your e-mail details: When you visit our site we do log your domain name but we don't log your e-mail address unless you provide it as part of a sale or request for information. Your e-mail address will be used only to forward details relating to that specific sale; no email will be sent in the future unless you have given us your consent.
Security: Our site is secured by GeoTrust to ensure secure transmission of your information. This means that all information you send to us via the World Wide Web will be encrypted. If any other internet user intercepts the communication he/she will only be able to see it in an encrypted (garbled) form. Certificate technology allows us to decrypt the information, and view it in plain text form. For more information on SSL digital certificates for web servers please see www.geotrust.com.
For further protection, no credit card data is held on our site, so your credit card information cannot therefore be accessed by any third person - including ourselves. All credit card processing is direct with the charging company, SECPay Ltd, who are authorised by all the major banks and have been security approved by them. You can check their website at www.secpay.com.
When your card payment has been authorised by your bank, our website receives an email confirmation from SECPay. We in turn confirm this to you by email which does not show any part of your credit card information.
If we intend to transfer your information outside the EEA (European Economic Area) we will obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a 'cookie' which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should email us.